Leadership and Management

Operations / Departmental Manager Level 5

Quick information

An Apprenticeship standard designed by employers for employers


Applicable to all sectors and sizes of organisation

Who is it for?

New managers in post and existing managers who would benefit from leadership & management development

Start date

Flexible to suit employers


Level 5


Typically 24 to 30 months

How does it work?

Delivered in your workplace with supporting study in the classroom or on-line and tutor visits every 6-8 weeks


The programme can be tailored to your business


Knowledge test, competency-based interview, assessment of portfolio, work-based project and professional discussion during and at the end of the programme


Operations/Departmental Manager Apprenticeship and Level 5 ILM Diploma for Leaders and Managers

Additional qualifications

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.


This standard should be reviewed within three years of its approval.