Leadership and Management
Operations / Departmental Manager Level 5
Details of Standard
Apprenticeship Level
Quick information
An Apprenticeship standard designed by employers for employers
Sector
All sectors
Who is it for
Active or aspirational Operational or Departmental Managers already in post and who are looking to develop their skills and widen their knowledge relating to operational performance, business and project planning and management
Start date
Flexible to suit employers
Level
Level 5
Duration
Minimum of 24 months, typically 30 months
How does it work?
Delivery model is hybrid with both in College and remote learning, lessons take place monthly. In addition to this your Assessor will visit you in the workplace to assess and observe you carry out your day to day activities when managing your team.
An electronic portfolio systems is used to collate all evidence
Content
This qualification is aimed primarily at individuals who are working as active or aspirational operational or departmental Manager. You must manage teams to achieve operational departmental goals and objectives. Have some responsibility for finance and resource management, problem resolution and change management
End Point Assessment
Assessment method 1 – A professional discussion underpinned by a portfolio of evidence
Assessment method 2 – A project proposal, presentation and questioning
Qualification
Operations / Departmental Manager Level 5 Apprenticeship
A digital credential is a visual representation of knowledge and skills, and is issued online for the full qualification only, making it easy for individuals to demonstrate their competencies to employers, clients, and peers. Each digital credential has a unique URL that can be shared electronically via social media, in an email signature, and on a CV.
Additional qualifications
Level 5 Diploma for Operational Leaders and Managers
On completion the apprentice can register as a member with the Chartered Management Institute and/or the Institute of Leadership.
Review
After 3 years or when significant change is required