Active or aspirational Operational or Departmental Managers already in post and who are looking to develop their skills and widen their knowledge relating to operational performance, business and project planning and management.

Delivery model is hybrid with both in College and remote learning, lessons take place monthly. In addition to this your Assessor will visit you in the workplace to assess and observe you carry out your day to day activities when managing your team. An electronic portfolio systems is used to collate all evidence.

This qualification is aimed primarily at individuals who are working as active or aspirational operational or departmental Manager. You must manage teams to achieve operational departmental goals and objectives. Have some responsibility for finance and resource management, problem resolution and change management.

Assessment method 1 – A professional discussion underpinned by a portfolio of evidence

Assessment method 2 – A project proposal, presentation

Operations / Departmental Manager Level 5 Apprenticeship

A digital credential is a visual representation of knowledge and skills, and is issued online for the full qualification only, making it easy for individuals to demonstrate their competencies to employers, clients, and peers. Each digital credential has a unique URL that can be shared electronically via social media, in an email signature, and on a CV.

After 3 years or when significant change is required

New team leaders/supervisors as well as existing staff in first line management roles

Delivery model is hybrid with both in College and remote learning, lessons take place monthly. In addition to this your Assessor will visit you in the workplace to assess and observe you carry out your day to day activities when managing your team.

An electronic portfolio systems is used to collate all evidence.

This qualification is aimed primarily at individuals who are working as team leaders or first line managers, managing teams of around 3 people and more.

Its key that the Apprentice manages people new to the role or progressing on their career journey through the organisation, the Apprentice is able to develop their organisation specific knowledge, skills and behaviours.

Assessment method 1 – A presentation with Q&A

Assessment method 2 – A professional discussion underpinned by a portfolio of evidence

Team Leader/Supervisor Level 3

A digital credential is a visual representation of knowledge and skills, and is issued online for the full qualification only, making it easy for individuals to demonstrate their competencies to employers, clients, and peers. Each digital credential has a unique URL that can be shared electronically via social media, in an email signature, and on a CV.

After 3 years or when significant change is required.